App-solutely Essential: 10 Reasons to Download the TELUS Health Student Support App

Imagine having a support system that’s always there—ready to help, no matter what you're facing. The TELUS Health Student Support app offers free, confidential support just a click away. Whether you need someone to talk to, resources to navigate stress, or tools to boost your well-being, this app makes getting help easier than ever. Still on the fence? Here are ten reasons why the TELUS belongs on your phone:

Instant Support Anytime, Anywhere

1. 24/7 Access

You can reach out for personalized support at any time. No need to wait in line or to schedule during business hours.  Help is available immediately at your fingertips. Life doesn’t stop happening at 5 p.m. and neither does TELUS support.

2. Real-Time Chat

When it comes to finding the help you need, it's nice to have options. One of the many TELUS options is the real-time chat feature. While this feature is not recommended for people in crisis, it can provide a sounding board for brainstorming solutions to busting through your moment of stress. 

3. Telephone Support

Yet another one of your well-being support options is a phone call.  In this digital era, sometimes it's nice to be able to hear an actual voice. You’ll be speaking with a professional Student Support Advisor who’s there to help you.

Wellness & Self-Improvement

4. Health Assessments

Wondering if anxiety, depression, or substance use is affecting your success? Take a completely anonymous assessment to find out! You can use this feature to gauge how the ebb and flow of coursework impacts your well-being too. Take an assessment at the beginning of the semester and then during midterms or finals for comparison.

5. Virtual Fitness Sessions

The Pride Rec offers a variety of options to keep up with your fitness goals.  But what if your schedule doesn’t work with those in-person opportunities? With TELUS Health’s partnership with LIFT Session, you can always check out a virtual fitness class on the app.

6. Curated Content (Articles, Podcasts, Videos)

Have a free moment during a TV binge-watching commercial break? Use that time to browse the ‘Explore’ tab of the app. In this section, you can find curated articles (i.e., no fake news here) about health, living away, relationships, and student life. Whether you're looking for tips on boosting your mood with food, finding strength in your support system, or picking up a side hustle, there’s always something useful to check out.

Lately, TELUS Health has been adding even more student-focused content—including new resources on financial literacy. If managing money has been on your mind, you’ll find helpful advice on budgeting, student loans, and making the most of your finances. Just one more reason to explore what the app has to offer!

Professional Guidance & Community

7. Short-Term Counselor Sessions

Just a reminder—traditional telemedicine appointments with counselors are also available free of charge through the app. Call in to schedule an appointment for short-term sessions via phone or video call. 

8. Student Support Community

With the app, you have free access to a global support community. This feature includes message boards, groups, and private chat messaging. To join, verify your student email address and complete a few questions about your well-being interests. The best part is that this community is a space to vent, receive help and provide informal mentorship.

Resources Tailored to You

9. Receive care in your native language

Accessibility has become quite the buzzword these days and for good reason. A service's effectiveness is only as good as the number of people it can reach. With the TELUS Health Student Support app, you have around-the-clock access to counselors who speak your native language. The app is available in English, Spanish, French, simplified Chinese, Korean, and Arabic so that you can feel at home and understood.

10. Direction Toward Campus Resources That Best Fit Student Needs

It’s not just about how TELUS can support you, but also about Widener’s support. Within the ‘My School’ tab on the app, over a dozen campus-specific offices are linked, making it your go-to place to take ownership of your college experience and connect to your in-person network.  

There’s an app for everything these days and that includes one custom-catered to your mental health and well-being. This app is free, offers many ways to enhance your wellness, and is available anytime, anywhere. Take a minute and download the TELUS Health Student Support app today!   

The TELUS Health Student Support app is available to full-time undergraduate and graduate students in seated classes on Widener’s Chester campus. Download the Student Support app from App Store or Google Play and select Widener University.  

Explore additional mental health resources

As the Executive Director of Counseling and Psychological Services (CAPS) at Widener University, Jennifer L. Horowitz leads a dedicated team in providing comprehensive mental health support to students. With a focus on promoting well-being and fostering resilience, Jennifer is committed to creating a supportive environment where students can thrive academically and personally.