mental health counseling mysuccess hero 1200x750

Mental Health

Widener's Counseling and Psychological Services (CAPS) is committed to providing culturally responsive mental health services to all students, fostering a caring community that prioritizes student well-being through confidential support, walk-in hours, appointments, and various resources.

Schedule an Appointment at CAPS

Complete the form and a CAPS team member will respond within 1-2 business days. We recommend using a desktop browser to complete the form. If you receive an error message, please call CAPS at 610-499-1261.

NOT FOR USE DURING EMERGENCY

If you need help on campus, please call Campus Safety 610-499-4200. In case of emergency, please dial 911 or call 988 for immediate access to the Suicide & Crisis Lifeline.

Visit Us at 522 East 14th St for In-Person Walk-In Hours

CAPS offers convenient and accessible one-on-one meetings with our staff members to support your well-being. These brief, approximately 20-minute sessions require no prior appointment, providing you with the flexibility to engage with us when it suits your schedule.

Meet us every Monday, Wednesday, and Friday from 11:00 am to 12:00 pm, or on Tuesdays and Thursdays from 1:00 pm to 2:00 pm

 

A promotional graphic for TELUS Health.

24/7 Virtual Health Support

The TELUS Health Student Support app offers free, confidential virtual counseling available 24/7 for Chester campus students. It provides immediate mental health and well-being support through real-time chat, phone, or video sessions with professional counselors, including after-hours crisis support. Counseling is offered in multiple languages, and users can also complete anonymous health assessments and access a variety of health and well-being content. 

Real-time chat support 24/7. Connect with a professional counselor at your convenience by phone or video.

After-hours crisis support for urgent situations. Get help from a counselor whenever you need it, day or night.

Short term support from a dedicated counselor. Connect with the same counselor over multiple sessions via phone or video.

Support in your language. Counseling sessions and app content are available in Mandarin, Cantonese, Spanish, French and English. Additional language options may be requested by appointment, depending on availability.

Health assessments. Complete an anonymous assessment to get feedback about your emotional health.

Browse health & well-being content. Access articles, podcasts, and videos addressing a variety of well-being topics.

Access virtual fitness sessions. Sign up for free virtual fitness sessions available through LIFT.

  • Download the Student Support app from App Store or Google Play, or call 1-866-743-7732 (call 855-649-8641 if you're calling from Canada, and +1-678-799-7451 for a region that is not listed).
  • Open the app and go through the initial prompts.
  • Complete your student profile and select Widener University as your university. 
  • Review the terms of use, consent, and if you agree, check the circle to proceed.

The TELUS Health Student Support app is available to full time undergraduate and graduate students in seated classes on Widener's Chester campus.

While the Student Support app is only available for eligible Chester campus students, faculty and staff are encouraged to share the TELUS Health resource with students. 

Faculty and staff can reference and share this webpage to help students connect with TELUS Health counselors and gain access to its variety of digital health and well-being content. 

Widener University Old Main Dome

Reporting for Student Well-Being

If you notice something amiss, speaking to a CARE Team member or submitting a report can be a crucial step in assisting a student's mental well-being, ensuring a sensitive and private approach to handling the information.